Practice use cases

Welcome the next patient.

Give visitors a multilingual front desk they can reach after hours. Help them find the right office, understand booking policies, and request their next visit.

AI receptionist

How the front desk works.

Answer the first question

Load office hours, locations, consultation fees, cancellation terms, and the questions your reception team hears every day.

Find the right visit

Use your practice’s rules to distinguish a new consultation, returning visit, or a request that belongs with staff.

Move the booking forward

Check the connected calendar where available, or collect a booking request for your coordinator.

Example exchange

On the patient’s side.

Patient asks

Can I book a first-time consultation after work?

AI concierge

I can help with that. Which location works best for you, and which days would you like the team to check?

Coordinator brief

First-time inquiry, preferred office, evening availability, and appointment type.

In your lobby

Offer a face-to-face welcome.

H.E.L.O. gives your Ansha receptionist a physical presence at the entrance or front desk.

Meet H.E.L.O. →

Practice setup

What you’ll need.

Office directory, hours and a monitored staff queue.

Explore your specialty.

See how the conversation changes for different practices.

View specialties