for PracticesPrepare for arrival
Answer everyday questions about check-in, forms, location, parking, and what to bring.
Practice use cases
Keep the conversation open.
Help patients ask follow-up questions in their preferred language, find the practice’s instructions, and reach staff when they need individual attention.
AI patient support
Support around the visit.
Find the right instructions
Share the practice’s approved instructions for the visit or direct the patient to the office for clarification.
Route clinical concerns
Pass individualized symptom, medication, and recovery questions to the appropriate clinical team.
Example exchange
On the patient’s side.
Patient asks
I misplaced the instructions for tomorrow. How can I get another copy?
AI concierge
I can help you find the practice’s visit instructions. Which appointment are you preparing for?
Coordinator brief
Patient requests the office’s preparation instructions for an upcoming appointment.
Practice setup
What you’ll need.
Approved instructions, appointment categories and a staffed escalation route.
Explore your specialty.
See how the conversation changes for different practices.