for PracticesReception and booking
Rescheduling requests
Gather the details the scheduling team needs to move a visit.
Illustrative scenario
How it works in practice.
Visitor asks
My work shift changed. Can I move Friday’s visit?
Example response
Which days work for you? I can send those preferences to scheduling.
Next step
A change request that staff can reconcile against the original booking.
Practice setup
What you’ll need.
Scheduling inbox, identification process and the office’s change policy.