Practice systems and integrations

Multi-team handoff routing

Route different inquiry types to the right internal destination.

Illustrative scenario

How it works in practice.

Team request

Can booking questions go to reception and receipt requests to billing?

Configuration example

Have your integration verify the signed event and route it using the reviewed inquiry category.

Workflow outcome

Each receiving team gets the fields it needs to act.

Practice setup

What you’ll need.

A developer-configured webhook receiver, routing rules and retry handling.